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Case Study
Global Real Estate Firm Manages Fixed Assets with Master Data Management and Data Governance

 


Using Orchestra Networks™ Master Data Management (MDM) Software, a leading real estate management company manages and tracks its global building master data life cycle.

   

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Company Profile

A subsidiary of a Fortune Global 500 firm, this company is a leading real estate services provider in Europe. It has 3,500 employees and a global presence in 30 countries.

Situation

The company acquired several subsidiaries, each one with its own real estate management system. This resulted in silos of real estate information across the corporate enterprise.

Challenge

The goal of this project was to consolidate and ultimately manage nearly 200,000 assets in a unique repository. Business users needed the ability to both update and validate real estate data and to track and control the complex life cycles of individual buildings, from initial construction through rental turnover.

Data Governance Objectives

» Manage a unique and shared repository of real estate master data
» Control building status using approval workflows
» Enforce roles, rights and security rules for users
» Maintain current and future versions of master data

Solution: Orchestra Networks EBX

The EBX solution was compared to vertical solutions such as CDI (Customer Data) and PIM (Product Data). EBX was selected because it was the only Master Data Management software able to model real estate master data and manage its complex life cycles. Key features for the project were:

» Flexible data modeling (buildings, offices, services)
» Change management and approval workflows
» Role-based security
» Life cycle management (version control, compare and merge)

Benefits Achieved

» Decreased master data maintenance costs by consolidating real estate master data into a unified repository.
» Improved customer satisfaction by providing accurate information on office buildings.
» Increased revenue by more accurately identifying building space available for rent.

      "With more than 200,000 assets worldwide, our master data was dispersed in multiple systems. EBX.Platform helped us establish Data Governance and Life Cycle Management." Head of Information Technology